A Store In-charge is responsible for overseeing the daily operations of a retail store or warehouse to ensure efficient inventory management and excellent customer service. The role involves maintaining stock levels, supervising store staff, monitoring the receipt and dispatch of goods, and ensuring that all products are properly stored and displayed. The Store In-charge also prepares inventory reports, conducts regular stock audits, and coordinates with suppliers to replenish stock when required.
Additionally, the Store In-charge ensures compliance with company policies, safety standards, and quality procedures. They handle customer inquiries, resolve complaints professionally, manage billing and cash transactions when necessary, and work towards improving overall store performance. Strong organizational skills, leadership abilities, and basic computer knowledge are essential for this role. Previous experience in retail or warehouse management is often preferred.
Key Responsibilities:
- Supervise daily store operations and staff.
- Monitor inventory and maintain accurate stock records.
- Receive, inspect, and organize incoming goods.
- Ensure timely dispatch of products.
- Conduct regular stock verification and audits.
- Handle customer queries and resolve complaints.
- Prepare daily, weekly, and monthly inventory reports.
- Coordinate with suppliers for stock replenishment.
- Maintain cleanliness, safety, and security of the store.
- Ensure compliance with company policies and procedures.
Required Skills:
- Inventory management
- Leadership and team management
- Communication skills
- Computer proficiency (MS Office/ERP software)
- Problem-solving and decision-making
- Time management and organizational skills
Expected Salary: ₹18,000 – ₹30,000 per month (depending on experience and company).